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Delivery Policy

Current online orders take up to 3-7 business days to arrive. Standard Shipping Rate by order.

For the order below RM50 in Malaysia, Shipping rate will be RM10 per order.

For the order RM50 and above in Malaysia, Shipping rate will be Free Of Charge.

For the International order RM200 and above, Shipping rate will be Free Of Charge.


Should there be any problems with your order (not what you expected, not received, etc) please let us know as soon (info@xen.com.my) as possible. Your satisfaction is our utmost priority and we will try our best to resolve any issues that might occur.

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